Telemedicine is the use of telecommunication and information technologies in order to provide clinical health care at a distance. 

Videoconferences can be arranged for both new and established patients. Telemedicine is ideal for long distance patients, to contain the elevated costs of travelling and lodging.

At our Center, we use HIPAA compliant videoconferencing platforms.

For a number of years, we have been using VSee.
During the last days, because of the increased traffic on that platform, VSee has sometimes experienced glitches, preventing new patient to access a spot, and sometimes freezing access to everybody (old and new).

For this reason, we have purchased a license for another platform called BlueJeans.

HOW TO GET ON THE BLUE JEANS PLATFORM

1. You will get an email from me, with a HYPERLINK.
2. Click on the HYPERLINK.
3. Follow the instructions, download, and launch the program.
4. Decide to join by computer or phone, according to your available hardware.
5. Join the videoconference when told by me, via email.

HOW TO GET ON VSEE FROM A COMPUTER
To use VSee, you should use a desktop or a laptop computer.

1. Copy/paste or write the following in the search bar of your browser (Safari, Chrome, Bing, or else):                  
   https://my.vsee.com/download
2. Once the page is loaded, follow the directions on the screen
3. You will be asked to SIGN IN, by using your main email address, and a password of your choice
4. Save Login and Password in your browser and write it on a piece of paper for good measure
5. If you are not computer literate, reach a friend or a relative who can help you.

HOW TO GET ON VSEE FROM iPAD OR A SMART PHONE

As alternative choices, VSee can also be used on an iPad or a smart phone (Apple or Android) are acceptable. In that case, you need to Download the VSee App from the Apple store or its Android equivalent, Google Play. Once the App is loaded, follow the directions on the screen

1. You will be asked to SIGN IN, by using your main email address, and a password of your choice
2. Save Login and Password in your browser and write it on a piece of paper for good measure
3. When done, write an email, using the same email address you used to set up your VSee account, and type your name and the name of your child/children in the text of the email
4. If you are not computer literate, reach a friend or a relative who can help you.

Videoconferencing Rates
Videoconferencing is available at the following rates:
$ 500 for foreign patients (new visits and follow-ups)
$ 300 for U.S. patients (new visits and follow-ups)
$ 100 for short follow-ups to discuss imaging results (<15 minutes)

Phone Conferencing Rates
Traditional phone conferencing is available at the following rates:
$ 300 for 21 to 30 minutes
$ 200 for 10 to 20 minutes
$ 100 for less than 10 minutes

Payments
Payments will be done at the time of the scheduling, via Credit Card.

IMPORTANT. Prior to any videoconference, it is highly recommended for the new and follow-up patients to undergo a physical and neurological exam performed by a local specialist, the written results of which should be transmitted to our Center.